FEE SCHEDULE - australian clients

Effective 1 September 2026

About this fee schedule

  • All fees sit below the APS recommended rate of $318 (2025–26) for a standard consultation

  • The below listed fees are applicable to clients available on our portal only. Clients unavailable on our portal, or via password booking have separate and higher fees between $275 and $300 for 50 minutes.

  • In-clinic or telehealth

  • all fees include GST and online processing

  • A Mental Health Care Plan (MHCP/MHTP) allows eligible clients to claim a Medicare rebate — most clients qualify via their GP. Standard plan: 6 sessions initially, then 4 more after a brief GP review (we provide the required letter free of charge) = 10 per calendar year. Eating Disorder Plan (EDP): 20–40 sessions — speak to your GP. Track sessions via MyGov. Once the Medicare Safety Net threshold is reached, rebates increase automatically.

  • Private health extras may also apply · provider code is usually 100 or 200 for psychology

  • It is unlawful to claim Medicare and private health on the same session

  • All rebate amounts shown are approximate — always confirm directly with Medicare or your private health fund

  • Overseas visitors in Australia: check with your international insurance provider

  • Payment processed automatically from your stored card · receipts uploaded to Medicare via MyGov or submitted to your private fund

  • NDIS plan-managed: invoices forwarded to your plan manager · self-managed: bank transfer

  • ADF, WorkCover and EAP: billed separately, contact us to check availability

  • Third party billing (insurer or employer): let us know at booking and we will invoice them directly

  • We hold a small number of subsidised Helping Hand appointments — message us directly to check availability

  • International clients attending sessions while overseas are billed separately — see our International Fees page

  • Individual Therapy

    WITHIN STANDARD HOURS

    In-person or online (before 3:30pm)
    50 minute sessions
    Fee: $235
    With a valid MHCP: Medicare rebate $101.55
    Out of pocket: $133.45
    Private health extras may apply dependent on cover

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $94.00
    2–24 hours: $117.50
    Under 2 hours or no-show: $235.00

  • Individual Therapy

    AFTER HOURS

    In-person or online (from 3:30pm)
    50 minute sessions
    Fee: $250
    With a valid MHCP: Medicare rebate $101.55
    Out of pocket: $148.45
    Private health extras may apply dependent on cover

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $100.00
    2–24 hours: $125.00
    Under 2 hours or no-show: $250.00

  • Eating Disorder Sessions

    WITHIN STANDARD HOURS · MEDICARE EATING DISORDER PLAN

    In-person or online (before 3:30pm)
    50 minute sessions
    Fee: $235
    With a valid EDP: Medicare rebate $101.55
    Out of pocket: $133.45
    An EDP allows 20–40 rebated sessions per year — speak to your GP about eligibility
    Cannot be active at the same time as a standard MHCP
    Private health extras may apply dependent on cover

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $94.00
    2–24 hours: $117.50
    Under 2 hours or no-show: $235.00

  • Eating Disorder Sessions

    AFTER HOURS · MEDICARE EATING DISORDER PLAN

    In-person or online (from 3:30pm)
    50 minute sessions
    Fee: $250
    With a valid EDP: Medicare rebate $101.55
    Out of pocket: $148.45
    Private health extras may apply dependent on cover

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $100.00
    2–24 hours: $125.00
    Under 2 hours or no-show: $250.00

  • Couples Therapy

    WITHIN STANDARD HOURS

    In-person or online (before 3:30pm)
    No Medicare rebate applies to couples sessions
    Private health extras may apply dependent on cover
    All sessions priced proportionally — no couples surcharge, no extended-session loading

    50 minutes: $235
    80 minutes: $375
    100 minutes: $470

    Cancellation (48 hours or more: no charge for all session lengths):
    50 min — 24–48 hrs: $94.00 · 2–24 hrs: $117.50 · under 2 hrs or no-show: $235.00
    80 min — 24–48 hrs: $150.00 · 2–24 hrs: $187.50 · under 2 hrs or no-show: $375.00
    100 min — 24–48 hrs: $188.00 · 2–24 hrs: $235.00 · under 2 hrs or no-show: $470.00

  • Couples Therapy

    AFTER HOURS

    In-person or online (from 3:30pm)
    No Medicare rebate applies to couples sessions
    Private health extras may apply dependent on cover
    All sessions priced proportionally — no couples surcharge, no extended-session loading

    50 minutes: $250
    80 minutes: $400
    100 minutes: $500

    Cancellation (48 hours or more: no charge for all session lengths):
    50 min — 24–48 hrs: $100.00 · 2–24 hrs: $125.00 · under 2 hrs or no-show: $250.00
    80 min — 24–48 hrs: $160.00 · 2–24 hrs: $200.00 · under 2 hrs or no-show: $400.00
    100 min — 24–48 hrs: $200.00 · 2–24 hrs: $250.00 · under 2 hrs or no-show: $500.00

  • NDIS Psychology Sessions

    FLAT RATE · ALL TIMES & MODES · BILLED PER CURRENT NDIS PRICING

    In-person or telehealth
    50 minute sessions (billed as 1 hour inclusive of 10 minutes administration)
    Fee: $252.99/hr — current NDIS maximum, updated automatically each 1 July
    Same rate regardless of time of day or delivery mode
    No Medicare rebate applies
    Plan-managed: invoices forwarded directly to your plan manager
    Self-managed: payment by direct bank transfer — details on your invoice

    Cancellation:
    48 hours or more: no charge
    Under 48 hours or no-show: full fee $252.99 (NDIS rule — no tiered percentages apply)

  • Helping Hand Rate

    LIMITED AVAILABILITY · CASELOAD DEPENDENT · CONTACT US DIRECTLY

    Available to clients who may need additional support to continue, or who are finding the cost a stretch
    No formal process — a simple conversation is all that is needed
    Spots are limited and caseload dependent, reviewed periodically
    Please contact us directly and in confidence
    Fee: $180

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $72.00
    2–24 hours: $90.00
    Under 2 hours or no-show: $180.00

Documents

    • MHCP / MHTP review letter (GP progress letter)

    • Sick certificate / medical certificate

    • Brief psychological support letter (workplace, education, legal, government)

    • Short supporting statement for external applications

    • Brief supporting summary of treatment to multi-disciplinary team members to assist in best-quality care

    • These are typically informal letters

    • NDIS application support letter or functional summary

    • Detailed psychological report (e.g. for insurance, legal, housing, Centrelink)

    • Treating psychologist summary for third parties

    • Escalates per hour, please contact us to confirm

    • Full psychological report requiring significant file review

    • Medico-legal report

    • Complex NDIS functional capacity summary

    • Escalates per hour, at elevated fee, please contact us for more information

    • Forensic documentation

    • Full reports can be $1000+

REMOTE WORK PERIODS

Our therapists periodically work from different locations — attending international and interstate professional development, postgraduate education, and specialist training that keeps their practice at the leading edge. Our team is also engaged in speaking arrangements, retreats, and corporate psychology work that we believe enriches the depth and breadth of what they bring to individual sessions. A therapist who is actively immersed in the wider world of their field brings sharper clinical thinking, broader perspective, and genuine growth to every session. We think that is worth something. During these periods all sessions move to telehealth and fees are temporarily adjusted to reflect the change in circumstances — scroll down to see current remote period rates.

  • · All sessions are telehealth only during this period
    · Availability often expands beyond our usual hours to reflect daytime training commitments
    · Couples sessions (50 min) billed at the same rate as individual — message us if you need separate telehealth links

  • · Fees are reduced during remote periods — see rates below
    · Fees are reviewed after 3 months
    · Medicare cannot be claimed during this time — Medicare requires the therapist to be present in their designated office, which is outside our control
    · Private health rebates may still apply depending on your cover
    · Helping Hand available in two tiers with slightly expanded capacity
    · All payments processed through Australia as usual

  • · You will be notified of remote periods with as much notice as possible
    · Clients who prefer to pause are welcome to do so, though sometimes our therapists are on extended stay out of office
    · Clients who continue attend at the reduced rate and may claim privately if their fund allows
    · WhatsApp Business is our audio-only backup during this period in place of a standard phone call. We require it to be downloaded (it is free) for sessions as a back-up

  • Remote Period — Helping Hand

    UPPER TIER · REMOTE PERIODS ONLY · CONTACT US DIRECTLY

    Online only
    New and existing clients welcome
    Available to clients who need additional support during remote periods
    Including those where MHCP and private health entitlements have been exhausted
    Spots are limited and caseload dependent — please contact us directly
    Fee: $170

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $68.00
    2–24 hours: $85.00
    Under 2 hours or no-show: $170.00

  • Remote Period — Helping Hand

    LOWER TIER · REMOTE PERIODS ONLY · CONTACT US DIRECTLY

    Online only
    New and existing clients welcome
    Our most accessible rate, for clients who need the greatest level of support
    Including those where MHCP and private health have been exhausted
    Spots are limited and caseload dependent — please contact us directly
    Fee: $150

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $60.00
    2–24 hours: $75.00
    Under 2 hours or no-show: $150.00

  • Remote Work Period

    WITHIN STANDARD HOURS · TELEHEALTH ONLY

    Online only (before 3:30pm Adelaide time)
    50 minute sessions
    New and existing clients welcome
    Remote periods capped at 3 months initially, then reviewed
    Fee: $190
    Medicare rebates not available during remote periods — outside our control
    Private health extras may apply dependent on your fund

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $76.00
    2–24 hours: $95.00
    Under 2 hours or no-show: $190.00

  • Remote Work Period

    AFTER HOURS · TELEHEALTH ONLY · EXPANDED AVAILABILITY

    Online only (from 3:30pm Adelaide time)
    50 minute sessions
    Expanded evening availability to accommodate different time zones
    New and existing clients welcome
    Remote periods capped at 3 months initially, then reviewed
    Fee: $210
    Medicare rebates not available during remote periods
    Private health extras may apply dependent on your fund

    Cancellation:
    48 hours or more: no charge
    24–48 hours: $84.00
    2–24 hours: $105.00
    Under 2 hours or no-show: $210.00